Terms and Conditions:

SHIPPING:

Free postage is applicable to products only where stated.

All in-stock items will be dispatched as soon as payment is cleared.  I always deliver your item as soon as I possibly can. You will need to make sure that someone is available to sign for your delivery if by courier or delivery of your order may not be possible.

POSTAGE AND PACKAGING:

Although I cannot be held responsible for items lost in the post I will always obtain proof of postage at time of posting. The Post office do not consider an item lost in the post unless 15 days has lapsed since the item was posted. Once 15 days has lapsed you will be refunded in full or sent a replacement.

PAYMENT:

Payment can be made via Paypal using a credit or debit card, Paypal balance or an e-check, whether you're a member or not.

RETURNS POLICY:

If you are not satisfied with your purchase within the first 14 days of your delivery date, I will take back the product and issue a refund or exchange. Please note that all refunds and exchanges are subject to approval. All products must be in perfect condition, unused, and resalable. If your order included your return address and / or an image or personal message, this cannot be refunded.
You should email me using my Contact link at the head of the page with the following information:
1. Your Name and address
2. Card Information
3. Reason for return
4. Specify whether for replacement, exchange, or refund

I will send you a return email with a Return Authorization Number (RA#) and instructions on how, and where to send the package. Please remember that all returned products must be in the original condition with all-packing material. I will issue a refund for any items that meet these conditions.
If for some reason I find I are not able to ship to you within my specified time scale I will refund you in full including all shipping costs and cancel your order. I will always contact you first to make sure you are happy with this as some people are still prepared to wait for the item.

For your protection, you may ask me to use Insured Parcel Post for shipment. I can only refund shipping costs if the return is approved as result of my error. The customer remains responsible for actual shipping charges, including all items shipped to you free of charge. (Actual shipping bills can be provided when necessary.)

Note: Please allow 14 business days from the time the item is returned to process a refund. Please note that credit card refunds may not appear until the following billing cycle.

I shall refuse any return without an RA number.

Cancellation:
Cancellations on orders that have already been processed will be accepted and handled in the same manner as returns. Customer will be responsible for the shipping. including rejected shipments.

CONTACT INFORMATION:

I reply to all emails received with 24 hours, if for some reason you do not receive a reply to an email, please assume I have not received it and re-send.